The Payne Mansion was designed in 1881 for Theodore F. Payne by Curlett & Cuthbertson who also designed the Los Angeles County Courthouse in 1887. One of the few buildings to survive the great fire of 1906, it's registered with the California Historical Society.
While the Payne Mansion has gone through several phases of major renovations to bring modern day technology and comfort, it is still a showcase of classic Victorian-era architecture and exquisite craftsmanship, retaining all of its original design, charm and beauty. Thanks to its proximity to San Francisco's major sights like Fishermans Wharf and Chinatown, it's a favourite for all types of travellers and regularly hosts weddings and events.
Since coming on board with Frontdesk Anywhere, the management team has enjoyed the user-friendliness of the system, the ability to access the PMS anytime, anywhere and has witnessed a dramatic increase in direct bookings.
When the mansion opened after the renovations, there was no property management system in place. Brian and Sasha, the hotel's managers, carried out a lot of research before choosing Frontdesk Anywhere. While at first they also considered traditional legacy systems, the limited space available for on-site servers was a no go. For starters they knew the PMS had to be cloud based, mobile, and accessible from anywhere.
“Frontdesk Anywhere being cloud-based was huge for us. It didn’t require a server on site, and as we’re a small property, we believed an investment for a server was not worth it”.
Brian worked with a wide variety of systems throughout his career in the hospitality industry, and in addition to Frontdesk Anywhere being cloud-based, he also really appreciated the user-friendliness of the system: "All tasks are very straightforward, and designed with hoteliers in mind. It’s fast and easy to learn about the system and train staff".
Brian Nachreiner, Payne Mansion's General Manager.
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