In a context where your online content and rates tend to be very similar to your competitors, your online reputation and guest reviews become a critical differentiator. Better ratings and reviews lead to more bookings and higher revenue.
Revinate provides hoteliers tools to maximize guest engagement, pre, during and post stay. Their innovative products enable hoteliers to build guest loyalty and drive repeat bookings through targeted marketing campaigns and to receive valuable feedback and attention through surveys and reviews.
Revinate offers a free reputation dashboard to all Frontdesk Anywhere's customers under the Pro version. Revinate also integrates seamlessly to pull guest data from Frontdesk Anywhere to automatically send out targeted emails to guests and collect surveys.
Read Revinate's post: 4 Steps to Improved Guest Satisfaction