“The program is very user-friendly, and easy to use. The analytics part is all you need. The details in reports are adjustable, which is quite rare among some cloud based PMS. Customer service is very good.”
“Working with Frontdesk Anywhere has made it possible for us to operate with a complete guest centered approach.”
"We use Frontdesk Anywhere to manage our Californian Beach House. Being able to access anywhere is key for us. The program covers all our needs including online bookings, payments and guest communications. We've been using the system for several years now and are very happy with the service."
"We wanted a system that could grow with our always expanding needs. Frontdesk Anywhere was the perfect match!“
“Ease of use. Works well on mobile platforms. Very quick and responsive tech support. Always there for you. The Visual tape makes it easy to get a snapshot of the week or month.”
"Frontdesk Anywhere's customer service is AMAZING! They're friendly and helpful. The product itself is functional and easy to navigate."
“I love that FDA is easy to use, and that I can make modifications to many things that I need. I don't think there are many options in this price point for small businesses like ours, and I have enjoyed growing with the company.”
“Overall experience is fantastic as we have been with Frontdesk Anywhere for many, many years now and we look forward to all the new bells and whistles they will soon come out with.”
Tequesta Palms Inn
“Overall, Frontdesk Anywhere has been a huge asset to the daily runnings of the business and I couldn't ask for a better program or team.”
“The customer service is outstanding!!! They do answer at record time and are very diligent to resolve the issues at hand.”
On The Verge Hospitality
“We use FDA to operate four very busy hotels in the Los Angeles area. The system allows us to make reservations, check guests in and out of the system, track deposits, run a multitude of reports including sales and future revenue on the books.”
“The software is easy to learn and use, a very important feature when training new employees. It is comprehensive, unlike others we test drove, providing a depth of options and information to track. Its online accessibility from any computer is a must even for our small company.”
“From the first stages to the full implementation of our website, Frontdesk Anywhere has been totally accommodating at every turn. Our representative has been available to the many questions that arose...and had answers! Now that we are "live" and establishing our upgraded business, our representative is supportive and involved in our progress. FrontDesk is highly recommended!”
Stay Liberty
“Overall, we decided to go with FDA after demoing 3 other systems (the functionality was superior and it checked all of our requirements at the time). Automatic itemized invoicing and auto-emails were our most basic requirements, and FDA goes far beyond. My hope is that money continues to be invested into further developing the system; if so, FDA is going to be hard to beat.”
“Good system overall with different work areas and features. The system is very intuitive and our staff learned how to use it quickly, which was a big plus. We have been customers of FDA since their latest version and they have performed great updates on the system, especially around reports, rate management and group reservations. We like the chat box where you can reach support and speak to them. We use the program 24/7 and are quite happy about it.”
“What I like most about Frontdesk Anywhere is that, its cloud-based so you can literally pull this up on your phone and check in a guest or charge them for a retail item. I also like how easy it is to learn, this will be very helpful when training as that will take up most of your time. However with FDA, its so easy to pick this up quickly, even if you haven't used a PMS system before you will be able to understand this software.”
“It's very simple and intuitive to use. The reservation layout is easy to read and I like the ability to quickly look at reservations for a few days ahead or up to a month in advance. We serve cancer patients undergoing treatment, family members of critical care patients, medical students and medical staff.”
"We've been using Frontdesk Anywhere for several years and we are extremely satisfied. We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option. The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes. Truly, all the features we need to manage our boutique hotel are there and they are easy to use."
“I’ve been using Frontdesk Anywhere for 2 years. It’s super functional, user friendly and effective for us. Reports are well organized and provide helpful insights. The yield function on the PMS has helped us achieve a better ADR and revenue. The support team is also very helpful.”
“Generally easy to use, and Support team is very responsive to questions. Great to be able to access all properties in one account with toggle functionality. ”
“We have been using Frontdesk anywhere since 2013 and I am totally pleased with the software and customer service. I would not change a thing. Very easy to reach the service team whenever I have a question.”
"The software works well, was relatively easy to integrate with our website for online bookings and also with Expedia for direct bookings from them and Tripadvisor. It's easy to make multiple prices for various dates, Christmas, summer, rainy season, etc."
“We are using Frontdesk Anywhere for last 4 years. It is very easy to understand and to pull up the reports. The customers service/ helpline is always there to assist. ”
Americourt Hotels
“We have great experience with working with Frontdesk Anywhere. The best thing about FDA is how user friendly it is.”
Motel in Layton
“I have been using Frontdesk Anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere in the world. It is a great program! I really wouldn't change anything. The reports are great and the system is very user friendly.”
“Very user friendly and easy to train new members.”
“We are using Frontdesk Anywhere for last 4 years. It is very easy to understand and to pull up the reports. The customers service / helpline is always there to assist. ”
“Excellent tech support from the team at Frontdesk Anywhere!”
“Ease of use, customer service is amazing. Having a 30 day calendar view is one of the most underrated features of this PMS.”
“The customer service is outstanding! They do answer at record time and are very diligent to resolve the issues at hand.”
“Frontdesk Anywhere is a smart and easy software for small to mid-size properties!”
“Manager report and details of the report including figures shown are very detailed to the point where with only one report can tell almost everything”
“It is a very good PMS system that interfaces with my channel manager and OTAs. The new platform has some nice additions. Housekeeping can interact with front desk which is great.”
“With this software, our team can review the occupancy forecast, plan our promotions, as well as monitor and manage our rate via the rate manager or booking suite tab to keep an eye on our competitors' price. This allows us to adjust our rate within a few seconds.”
“I've been using Frontdesk Anywhere as our PMS software for 3 years now. As a Sales and Marketing Manager of an independent hotel, this cloud-based software is a gem. Their support team gives us a comfort with 24 hours support service.”
“The software is upgraded regularly which, often times, added new and exciting features on to their software. Recently, we are thrilled with reputation tab which allows us to track all online reviews and see our current rating. It's great for us to quickly respond to reviews from OTAs and Tripadvisor, as well as to recover the hotel reputation through Frontdesk Anywhere software. In short, we're incredibly happy with the report analytics, reservation system, and online reputation channels which save us a big amount of time on complicated stuff and spare us more time to focus on the real hospitality service with our hotel guests.”